Legal
Privacy Policy
Last updated:
This Privacy Policy describes how OnPointBooking, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information. We collect information that identifies, relates to, describes, or is reasonably capable of being associated with a particular consumer or household (“Personal Information”).
We do not sell your personal information or share it for cross-context behavioral advertising.
1. Personal Information We Collect
The table below outlines the categories of Personal Information we collect, the business purposes for collection, and our data retention periods.
| Category | Specific Examples | Business Purpose | Retention Period |
|---|---|---|---|
| Identifiers | Legal name, email address, physical mailing address, unique online identifier, IP address, account login credentials. | To create and manage accounts, deliver Services, process transactions, and communicate updates. | Active account lifecycle + 3 years. |
| Commercial Information | Records of products or services purchased, payment histories, subscription tiers, billing transaction metadata. | To facilitate billing, fulfill store orders, maintain tax accounting, and analyze consumer trends. | 7 years (federal/state tax compliance). |
| Internet / Network Activity | Browsing history, search queries, interface interactions, error logs, and cookie data within our platform. | To optimize platform stability, debug system errors, prevent fraudulent attacks, and enhance user experience. | 12 months from collection date. |
| Sensitive Personal Information | Account password combined with username for secure environment access. | Strictly to maintain secure account authentication mechanisms. | Active account lifecycle. |
2. Sources of Personal Information
We collect the categories of Personal Information listed above from the following sources:
- Directly From You: When you complete web forms, sign up for a subscription, purchase a product, or message our customer support team.
- Automated Tracking Tools: Through tracking scripts, server-side telemetry, and browser cookies deployed automatically across our app ecosystem.
3. Disclosure of Personal Information
We disclose your personal information to third-party service providers solely to execute operational business tasks. Within the preceding 12 months, we have disclosed Identifiers and Commercial Information to:
Stripe
Payment Infrastructure
Securely process card payments.
Cloudflare / Vercel / Supabase
Cloud Infrastructure & Hosting
Securely retain and serve databases.
Resend
Transactional Email
Deliver product invoices and automated notifications.
4. Consumer Privacy Rights for California Residents
California Consumer Privacy Act (CCPA)
If you are a resident of California, the CCPA grants you specific, actionable legal rights over your personal data:
Right to Know and Access
You have the right to request access to the historical timeline of personal data we have collected about you since January 1, 2022.
Right to Delete
You have the right to request that we permanently purge personal information collected directly from you, subject to specific legal carve-outs (such as active financial accounts or accounting audits).
Right to Correct
You have the right to request that we modify or correct inaccurate personal data stored in our records.
Right to Limit Sensitive Data
We only use your Sensitive Personal Information (login credentials) for essential account authentication. Therefore, we are not required to offer a "Limit the Use of My Sensitive Personal Information" link.
Right to Non-Retaliation
We will never deny services, alter price tiers, or discriminate against you for exercising your consumer privacy rights.
Do Not Sell or Share My Personal Information
We do not sell or share your personal information with third parties for cross-context behavioral advertising purposes. No opt-out is required, but you may submit a Privacy Request at any time.
5. How to Exercise Your Rights
To exercise any of your rights under the CCPA or applicable law, please submit a verifiable consumer request through one of the following channels:
We will respond to verified consumer requests within 45 days of receipt.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@onpointbooking.com.